Terms and Conditions


This video interviewing service is provided by LaunchPad Recruits ltd. In order to use this service you need to agree to our Terms and Conditions.


We may change these terms. If we make changes we will notify you through your account and if you continue to use this site you will be deemed to have accepted the changed terms. We may also change at any time the services offered by this site and we may suspend or terminate your account at any time for any reason.

Use of this site

This site is for use by employers, recruiters and other interviewers and candidates. It may not be used for any other purposes.Given the purpose of this site, we expect you will behave professionally in posting content, but to be clear, the content you post:

  • must be true
  • must not infringe any laws or any rights of any person
  • must not promote other goods or services
  • must not be offensive.

You agree to indemnify us against any third party claims arising from your use of the site and any content that you post. We may remove any content that you post.

You may not attempt to subvert the security of this site. You must keep your password confidential and not share it with anyone else.


Subject to Liability below, we will retain videos for at least one year from the date recorded, provided that the interviewer maintains a paid subscription. We may delete videos after 60 days from when an interviewer's paid subscription ends. For trial accounts which are not converted to paid accounts we may delete videos 60 days from when the interview is opened to applicants.


Please contact us to discuss a custom package.

A person or legal entity may not have more than one trial account. Changes to your subscription should be made through the account settings page.

Cancellations will take effect from the beginning of the next billing cycle. Downgrades will take effect immediately, but there will be no refund for the current billing cycle. Upgrades will take effect immediately and you will be billed a pro-rata charge for the difference between the rates for the remainder of the current billing cycle.

Once full payment is received, the service is considered complete.


We do not check the accuracy of content posted by users of this site and we do not accept any liability for such content. You should check any content before relying on it. You are responsible for any content that you post.

We try hard to keep this site up and running, but sometimes there may be problems. We will also sometimes need to take the site down to do maintenance. We do not accept any liability for outages.

Overall, the site is provided "as is" and any implied terms are excluded from these terms to the maximum extent permitted by law. We don't accept any liability for any errors in its operation or guarantee any functionality.

To the maximum extent permitted by law, our total liability to you in relation to these terms and your use of this site, whether arising in contract, tort (including negligence), breach of statutory duty or otherwise will be limited to £100 and we will not be liable for any loss of revenue, profits, goodwill, data or business or any indirect or consequential losses so arising.

Rights to Content

We claim copyright to this site other than user’s content. You may use this site by reading it in your browser or printing out copies for your personal use, but we reserve all other rights. We do not agree to you framing content on this site.

You retain ownership of any content that you post to this site (including any data you provide). You grant us a non-exclusive, world-wide, perpetual, irrevocable licence to use and sublicence such content for any purpose in connection with this site and/or any services that we offer. You confirm that you are entitled to grant this licence for any content that you post.

References to "you" in these terms mean either you where you are acting as an individual or, where you are using this site on behalf of a company or other entity, that entity. Where you are acting on behalf of an entity, you confirm by using this site that you are entitled to enter into this contract on behalf of that entity. There are no third party beneficiaries to these terms.

These terms are governed by English law and any dispute between us will be subject to the exclusive jurisdiction of the English courts.

LaunchPad Recruits

LaunchPad Recruits is the trading name of Launchpad Recruits LTD, a company registered in England with company number 07893118 and with its registered office at 8-12 New Bridge Street, London, EC4V 6AL, United Kingdom.